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Job Number: 0118023
Industry Medical
Position Computer Professional/IT / Customer Service
(Technical Support Representative)
Office & Job Location OfficeLocation : Redmond, WA
JobLocation : Same as above
Employment Term Temporary Full-time
Visa Sponsor No
Salary $22.00 - 23.00 / h DOE
Job Description - Provides customers with over-the-phone support for operational, technical and repair parts information for all company produced or OEM equipment.
- Performs troubleshooting, repair and calibration to customer units as needed.
- According to a schedule, is required to share a rotating shift of “on call” duties after working hours; Must be available via cell phone to provide over-the-phone emergency support after hours (5pm ~ 7am) for hospital equipment emergencies relating, but not limited to problems as set-up, installation, troubleshooting, operation and technical questions.
-While performing the duties of this position, the employee is required to frequently talk or hear and must be able to also stand, walk, sit, and use hands to finger. In addition, the employee must frequently lift up to 25 lbs.

Qualification - Associate’s Degree (A. A.) from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
- Related experience of two to three years in electronics repair and technical service support preferably in medical electronic device industry.
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